{"id":280,"date":"2020-08-11T14:03:53","date_gmt":"2020-08-11T11:03:53","guid":{"rendered":"http:\/\/faq.businesschain.io\/?post_type=epkb_post_type_1&#038;p=280"},"modified":"2020-08-14T16:03:20","modified_gmt":"2020-08-14T13:03:20","slug":"retention","status":"publish","type":"epkb_post_type_1","link":"https:\/\/faq.businesschain.io\/?epkb_post_type_1=retention","title":{"rendered":"Retention"},"content":{"rendered":"\n<figure class=\"wp-block-table alignwide\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u042d\u0442\u0438\u043c\u043e\u043b\u043e\u0433\u0438\u044f<\/td><td>\u0432 \u043f\u0435\u0440\u0435\u0432\u043e\u0434\u0435 \u0441 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u043e\u0433\u043e&nbsp;<em>\u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0435<\/em>.<\/td><\/tr><tr><td>\u041e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0435<\/td><td>\u041f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e: \u041a\u043e\u044d\u0444\u0444\u0438\u0446\u0438\u0435\u043d\u0442 \u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 (Customer Retention Rate),&nbsp;\u043e\u0431\u0449\u0435\u043f\u0440\u0438\u043d\u044f\u0442\u043e\u0439 \u0444\u043e\u0440\u043c\u0443\u043b\u044b \u0434\u043b\u044f \u0440\u0430\u0441\u0447\u0435\u0442\u0430 \u043a\u043e\u044d\u0444\u0444\u0438\u0446\u0438\u0435\u043d\u0442\u0430 \u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u044f \u043d\u0435\u0442.&nbsp;<a href=\"http:\/\/www.inc.com\/jeff-haden\/best-way-to-calculate-customer-retention-rate.html\">\u0414\u0436\u0435\u0444\u0444 \u0425\u044d\u0434\u0435\u043d<\/a>&nbsp;\u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u043b \u0441\u043f\u043e\u0441\u043e\u0431 \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u044f retention.<strong>Retention Rate = ((CE \u2014 CN) \/ CS)) x 100<\/strong><strong>CE = \u041a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043d\u0430 \u043a\u043e\u043d\u0435\u0446 \u043f\u0435\u0440\u0438\u043e\u0434\u0430<\/strong><strong>CN = \u041a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043d\u043e\u0432\u044b\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u043f\u0440\u0438\u043e\u0431\u0440\u0435\u0442\u0435\u043d\u043d\u044b\u0445 \u0437\u0430 \u043f\u0435\u0440\u0438\u043e\u0434<\/strong><strong>CS = \u041a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043d\u0430 \u043d\u0430\u0447\u0430\u043b\u043e \u043f\u0435\u0440\u0438\u043e\u0434\u0430<\/strong><\/td><\/tr><tr><td>\u041f\u0440\u0438\u043c\u0435\u043d\u0435\u043d\u0438\u0435 \u0432 \u0441\u0442\u0430\u0440\u0442\u0430\u043f\u0430\u0445<\/td><td>\u043e\u0434\u043d\u0430 \u0438\u0437 \u0432\u0430\u0436\u043d\u0435\u0439\u0448\u0438\u0445 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432\u044b\u0445&nbsp;<a href=\"https:\/\/vc.ru\/hr\/82554-slovar-nachinayushchego-startapera#metric\">\u043c\u0435\u0442\u0440\u0438\u043a<\/a>. \u041e\u0442\u0432\u0435\u0447\u0430\u0435\u0442 \u043d\u0430 \u0432\u043e\u043f\u0440\u043e\u0441, \u043a\u0430\u043a\u0430\u044f \u0434\u043e\u043b\u044f \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u043f\u0440\u043e\u0434\u043e\u043b\u0436\u0430\u0435\u0442 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u043c \u0441\u043f\u0443\u0441\u0442\u044f N \u0434\u043d\u0435\u0439, \u043c\u0435\u0441\u044f\u0446\u0435\u0432 \u0438\u043b\u0438 \u043b\u0435\u0442.\u041d\u0430\u0445\u043e\u0434\u044f\u0442 \u043b\u0438 \u043b\u044e\u0434\u0438 \u0446\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u0432 \u0432\u0430\u0448\u0435\u043c \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0435? \u041d\u0430\u0448\u043b\u0438 \u043b\u0438 \u0432\u044b&nbsp;<a href=\"https:\/\/vc.ru\/hr\/82554-slovar-nachinayushchego-startapera#pmf\">product-market fit<\/a>? \u0422\u0430\u043a\u0438\u0435 \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u044b, \u043a\u0430\u043a amplitude, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044e\u0442 \u0437\u0430\u043c\u0435\u0440\u044f\u0442\u044c retention \u0438 \u043e\u0442\u0432\u0435\u0447\u0430\u0442\u044c \u043d\u0430 \u043f\u043e\u0434\u043e\u0431\u043d\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b.<\/td><\/tr><tr><td>\u0417\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0432 \u0436\u0438\u0437\u043d\u0438<\/td><td><\/td><\/tr><tr><td>\u0418\u0441\u0442\u043e\u0447\u043d\u0438\u043a\u0438<\/td><td><a href=\"https:\/\/medium.com\/product-design\/%D0%BF%D1%8F%D1%82%D1%8C-%D0%BC%D0%B5%D1%82%D1%80%D0%B8%D0%BA-customer-retention-%D0%B1%D0%B5%D0%B7-%D0%BA%D0%BE%D1%82%D0%BE%D1%80%D1%8B%D1%85-%D0%BA%D0%B0%D0%BA-%D0%B1%D0%B5%D0%B7-%D1%80%D1%83%D0%BA-80c4a5231f76\">https:\/\/medium.com\/product-design\/%D0%BF%D1%8F%D1%82%D1%8C-%D0%BC%D0%B5%D1%82%D1%80%D0%B8%D0%BA-customer-retention-%D0%B1%D0%B5%D0%B7-%D0%BA%D0%BE%D1%82%D0%BE%D1%80%D1%8B%D1%85-%D0%BA%D0%B0%D0%BA-%D0%B1%D0%B5%D0%B7-%D1%80%D1%83%D0%BA-80c4a5231f76<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>\u042d\u0442\u0438\u043c\u043e\u043b\u043e\u0433\u0438\u044f \u0432 \u043f\u0435\u0440\u0435\u0432\u043e\u0434\u0435 \u0441 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u043e\u0433\u043e&nbsp;\u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0435. \u041e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0435 \u041f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e: \u041a\u043e\u044d\u0444\u0444\u0438\u0446\u0438\u0435\u043d\u0442 \u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 (Customer Retention Rate),&nbsp;\u043e\u0431\u0449\u0435\u043f\u0440\u0438\u043d\u044f\u0442\u043e\u0439 \u0444\u043e\u0440\u043c\u0443\u043b\u044b \u0434\u043b\u044f \u0440\u0430\u0441\u0447\u0435\u0442\u0430 \u043a\u043e\u044d\u0444\u0444\u0438\u0446\u0438\u0435\u043d\u0442\u0430 \u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u044f \u043d\u0435\u0442.&nbsp;\u0414\u0436\u0435\u0444\u0444 \u0425\u044d\u0434\u0435\u043d&nbsp;\u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u043b \u0441\u043f\u043e\u0441\u043e\u0431 \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u044f retention.Retention Rate = ((CE \u2014 CN) \/ CS)) x 100CE = \u041a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043d\u0430 \u043a\u043e\u043d\u0435\u0446 \u043f\u0435\u0440\u0438\u043e\u0434\u0430CN = \u041a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043d\u043e\u0432\u044b\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u043f\u0440\u0438\u043e\u0431\u0440\u0435\u0442\u0435\u043d\u043d\u044b\u0445 \u0437\u0430 \u043f\u0435\u0440\u0438\u043e\u0434CS = \u041a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043d\u0430 \u043d\u0430\u0447\u0430\u043b\u043e \u043f\u0435\u0440\u0438\u043e\u0434\u0430 \u041f\u0440\u0438\u043c\u0435\u043d\u0435\u043d\u0438\u0435 \u0432 \u0441\u0442\u0430\u0440\u0442\u0430\u043f\u0430\u0445 \u043e\u0434\u043d\u0430 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[14],"epkb_post_type_1_tag":[],"_links":{"self":[{"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/280"}],"collection":[{"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=280"}],"version-history":[{"count":2,"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/280\/revisions"}],"predecessor-version":[{"id":320,"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/280\/revisions\/320"}],"wp:attachment":[{"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=280"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=280"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/faq.businesschain.io\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}